December 2023
Empowering you to thrive
Lisa Doherty reflects on the digital journey
Collective Financial Group’s Director of Securities Operations and OSJ Lisa Doherty and her team regularly partner with Osaic to test and provide feedback on technology to ensure what we’re delivering meets your needs and brings efficiency to your day.Check out what she has to say about this experience.
Osaic cybersecurity: comprehensive resources to provide you powerful protection
Safeguarding your firm and clients’ sensitive financial and personal data is paramount in today's digital landscape, and Osaic is here to support you in this effort. That’s why we built our specialized CyberGuard Program, through which we partner with security industry leaders to ensure that the protection you and your clients have is powerful and effective.
Protecting your online presence
In 2024, we are expanding CyberGuard to include a new online protection service built to combat information security, fraud, regulatory, and reputational risks associated with spoofed digital presence. CyberGuard Online Protection actively monitors and identifies:
- Domain spoofing – fraudulent websites pretending to represent you or your business.
- Social media spoofing – fake profiles on social media platforms intended to deceive your clients by impersonating you or Osaic.
Through CyberGuard Online Protection, we will now proactively monitor and swiftly remove these threats through an automated process. If a threat is identified, this service will instantly take down the spoofed page or profile, drastically cutting the time it may currently take to remove these threats manually.
This sophisticated, cloud-based technology requires no action on your part, and you and your staff will be automatically enrolled in the service, which is covered in your annual Regulatory and Protection fee.
Schedule an individual consultation with an Osaic cyber analyst
Our experienced team of cyber specialists is available at any time to work one-on-one with you to review your cyber protection systems, answer questions, and give you peace of mind about the safeguards you have in place.
Schedule a 30-minute consultation for support on any of these topics, and more:
- Cybersecurity checkup. Ensuring the right digital defenses are in place.
- Newly affiliated with the firm. An overview of the protection you’re receiving and guiding you through the onboarding process.
- Audit preparation. Making sure you’re well-prepared for audits or exams.
- Purchased a new computer. Assisting with setup and security of your new device.
- Cyber requirements or policies. Clarifying any questions or concerns you may have.
- Entreda portal overview. Navigating you through the ins and outs of this powerful tool.
- Understanding mobile business. Tips and insights for secure mobile business practices.
- WISP and cybersecurity checklist. Helping you navigate your Written Information Security Program and cybersecurity checklist.
- Technical remediations. Providing solutions and support for any technical security issues you may encounter.
- Data backups. Ensuring your valuable data is backed up properly and securely.
Your digital security and reputation are of utmost importance to us, so please reach out if there’s anything with which you’d like personal assistance. We're here to make your cyber journey as smooth and secure as possible.
Thank you for your continued trust in Osaic.
Our service pillars: client focus, continual growth, team development
At Osaic, our service strategy focuses on client-centricity, strategic evolution, and robust team building in order to ensure an unparalleled service experience for you and your clients.
- Client-centric focus: Osaic’s emphasis on client feedback and satisfaction underlines our commitment to continually improve our service to you. Our team actively collects and utilizes input to shape and enhance your experience, aiming for a near real-time response to you and your clients’ needs.
- Strategic service modernization efforts: Our service evolution plan includes implementing a real-time operating environment and building specialized teams to handle complex life events issues such divorce, death, power of attorney arrangements, and more, in order to support you and your clients effectively through difficult circumstances.
- Team building and aspirational goals: We place a strong emphasis on team building and aspirational goals within our organization, which we believe to be a crucial element of achieving service excellence.
Tim Hodge, Osaic EVP of Trading and Operations, sat down at our ConnectED conference in October to talk in more detail about our continually evolving strategy, the talent on our service and support teams, and why we’re investing heavily to be truly best in class.