February 2024

Empowering you to thrive

Erinn Ford: Supporting and Serving You

Valued Partners,

February is the month where love and gratitude are at the forefront. And in the spirit of gratitude, I want to thank you for your business and your continued trust and feedback as we continue to build for the future—together.

Connection in action
In
last month’s update, I shared that one of our key priorities is to ensure you feel a connection to your partners at all levels across Osaic who are accountable for serving you and empowering you to thrive. With this in mind, I wanted to introduce you to two of the newest members of the Osaic Advisor Engagement leadership team who are laser-focused on delivering a truly enhanced experience for you and your peers.

Casey Davison, SVP, Advisor Engagement
Casey is a wealth management industry veteran with more than two decades of experience in leadership roles at firms including LPL Financial, Mass Mutual, and MetLife. At Osaic, he will partner with Independent and ensemble practices to accelerate the enterprise value and scale of their business. Casey and his family live in Charlotte, NC.

Claire McCarthy, SVP, Advisor Engagement
Claire joins our team with nearly three decades of experience helping enterprises, institutions, and advisors thrive in evolving environments. At Osaic she will partner with financial professionals and enterprises to co-create harmonized and differentiated engagement experiences. Prior to joining the firm, she held various leadership positions in Regulatory Compliance, Supervision, Sales, and Relationship Management with LPL Financial and M&T Bank Securities. Claire and her family live in Fort Mill, SC.

Claire and Casey would love to connect with you, as would any member of the Advisor Engagement team. Please always feel welcome to reach out at AdvisorEngagement@Osaic.com and a member of my team will get back to you promptly.

Cultivating communities
This month, I joined Advice and Wealth Management President Greg Cornick and RIA Solutions President Ed Swenson for a conversation on how we’re helping cultivate communities and helping you get the most out of the relationships in your Osaic ecosystem. Watch the video here!

Our Osaic advisory councils and boards have also kicked off their 2024 in-person meetings with the addition of several new members. Learn more about each council and board’s 2024 priorities and future in-person meetings.

I had the chance to catch up with our new National Advisory Board (NAB) Chair Chad Parmenter of Mirus Planning and Bellevue, WA, and here’s what he shared with me on his outlook for how the NAB is collaborating with Osaic to build a brighter future for all Financial Professionals.

“We believe Osaic is uniquely positioned to solve problems and enhance opportunities for advisors, their teams, and their clients due to the firm’s size and capabilities (economies of scale). Osaic employees have an opportunity to operate using two complementary frameworks that we believe can lead to a thriving organization and experience,” he said. “First, getting things done in a way that delivers direction, clarity, and a sense of confidence for advisors, their teams, and their clients. Second, communicating with a spirit of hospitality so that we all feel seen, heard, cared for, and that we belong as part of the Osaic community. In operating with such intentional effort, service levels and relationships with advisors, their teams, and their clients can align with what is wanted, needed, and deserved.”

We couldn’t agree more, Chad! Thank you for your leadership!

Thank you
Thank you for all that you do on behalf of your clients, and for your business and your partnership. We are so energized by our mission to serve you and will continue to lean in on our commitment to helping you thrive.

Best,

Erinn Ford
EVP, Advisor Engagement
Independent Channel Leader

Peer Connect

We’re delighted to welcome new members to two of Osaic’s key peer connections – advisory councils chaired and made up of your peers.

The National Advisor Board (NAB) was created to help ensure our strategy and ongoing decisions are based on the voices of our financial professionals. The group informs our technology, service and product roadmaps. Please welcome new members Annette Alexander, George Chuang, CFA, Laurie Martin, Pamela B. Pearson, Paul Provost and Rita Robbins. Connect with them on LinkedIn!

The National Operational Excellence Council (NOEC) was established in 2022 with a mission to enhance your ease of doing business, the NOEC is comprised of financial professionals, administrative staff, operational firm leaders, and Osaic leadership. Members help identify and prioritize operational challenges and opportunities and serve as a collaborative resource in the decision-making process as enhancements are evaluated. With the help of NOEC members, we've been able to remove 60 friction points for our Financial Professionals.

Please welcome new members Christian Bratton, CFP® - Singletrack LLC, Nick Burns, CFP® - Financial Achievement Services Inc., Amber Carrick - Keystone Financial Management, Alissa Couchman- Iron Point Financial Advisors, Inc., Nick Hanley, CFP® - Acorn Financial Services, Inc., Ryan H. - Steward Wealth Strategies, Kurt D. Jonson, CLU, ChFC, CFP - Advisory Resource Group LLC, Barbara Marshall - ITP Partners, Rob Schultz, CFP®, CDFA® - NWF Advisory Group. Connect with them on LinkedIn!


Got an idea for improvement? Email the NOEC at feedback@osaic.com.

Get to Know Your New Community Members

A new year means exciting new partnerships, and we are grateful that financial advisor Ray Godleski trusted us to help better serve his clients. Ray was attracted to Osaic because of the abundant independent financial solutions we offer advisors. We cannot wait to serve Ray and his clients in 2024 and beyond.

For the veteran team of advisors at The Platinum Wealth Group, making the move to Osaic and The AmeriFlex Group® came down to two things: organizational vision and growth opportunities. We look forward to helping the Platinum Wealth team take the next step in their business and we congratulate The Ameriflex Group on their continued success.

Next, we welcomed Wisconsin-based advisor Coltin Brehm to #TeamOsaic. Wanting to take his business to the next level, this husband and father of two decided it was in his best interest to partner with Osaic. We are thrilled to be Coltin’s partner in independence, and we look forward to delivering exceptional experiences to his clients.

From Altoona, Wisconsin to Dallas, Texas, financial advisors Taylor Manning and Guy Charles joined Osaic for the independence, technology and support. We are proud to provide the duo with the support and resources they need so they can focus on their clients. Welcome, Taylor and Guy!

At Osaic, we pride ourselves in providing our financial professionals with frictionless back-office support so they can run their businesses smoothly, and this support is what enticed financial advisor Jason Kramar to make the move to Osaic. We welcome Jason and look forward to helping him run his business his way.

Last, but certainly not least, we closed out January by welcoming New York advisors Chris Spencer and Steve Castrello to #TeamOsaic. Chris and Steve both started their careers on Wall Street, and we are grateful that they have chosen to benefit from Osaic’s scale and robust suite of resources as they step into the next phase of their businesses.

Enhanced experience dashboard updated with 15 new improvements

Our Enhanced Experience Program Dashboard highlights the continual upgrades we’re implementing to make it easier for you to do business with us. Launched in 2022 to track the progress of our National Operational Excellence Council (NOEC) and other firm efforts, the dashboard is updated quarterly and now features over 80 ways we’ve worked to improve your experience.

If you have ideas for ways we could make it easier for you to do business with us, we invite you to send us your feedback.

View the dashboard.

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